Krakens
Specialists

Contact & Support

We're here to help. Reach out and we'll respond within one business day.

Get in touch

Response time Within 1 business day
Support hours Mon – Sat, 9 AM – 6 PM IST

Common questions

Is Krakens a government service?
No. Krakens is a private technology platform. We are not affiliated with any government authority. Specialists on our platform provide assistance independently.
How long does a service take?
Each service shows an estimated turnaround time before you pay. Times vary by service type and government processing speed.
What happens after I pay?
Your request is assigned to a verified specialist. You can track progress in real time under My Requests.
How do I get a refund?
Email us at support@krakens.in with your request ID. Refund requests are reviewed within 2 business days.