#krk-bubble {
  position: fixed;
  bottom: 28px;
  right: 28px;
  z-index: 9999;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 14px;
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

#krk-toggle-btn {
  width: 58px;
  height: 58px;
  border-radius: 50%;
  background: linear-gradient(135deg, #ff6b00, #ff9500);
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 20px rgba(255, 107, 0, 0.4);
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}
#krk-toggle-btn:hover {
  transform: scale(1.07);
  box-shadow: 0 6px 28px rgba(255, 107, 0, 0.5);
}
#krk-toggle-btn svg { width: 24px; height: 24px; }

#krk-popup {
  background: #ffffff;
  border: 2px solid var(--border-card, #fff3e0);
  border-radius: 16px;
  padding: 12px 16px;
  max-width: 240px;
  box-shadow: 0 8px 32px rgba(255, 107, 0, 0.15);
  position: relative;
  animation: krk-popup-in 0.3s ease;
  cursor: pointer;
}
#krk-popup::after {
  content: '';
  position: absolute;
  bottom: -8px;
  right: 20px;
  width: 14px;
  height: 14px;
  background: #ffffff;
  border-right: 2px solid var(--border-card, #fff3e0);
  border-bottom: 2px solid var(--border-card, #fff3e0);
  transform: rotate(45deg);
}
#krk-popup .krk-popup-text {
  font-size: 13px;
  font-weight: 600;
  color: var(--text-primary, #1a0a00);
  line-height: 1.5;
  margin: 0 0 4px 0;
}
#krk-popup .krk-popup-sub {
  font-size: 11px;
  color: var(--accent, #ff6b00);
  font-weight: 700;
  margin: 0;
}
#krk-popup-close {
  position: absolute;
  top: 6px;
  right: 8px;
  background: none;
  border: none;
  cursor: pointer;
  color: var(--text-muted, #92400e);
  font-size: 14px;
  line-height: 1;
  padding: 2px 4px;
  opacity: 0.5;
  transition: opacity 0.15s;
}
#krk-popup-close:hover { opacity: 1; }

@keyframes krk-popup-in {
  from { opacity: 0; transform: translateY(8px) scale(0.95); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

#krk-window {
  width: 370px;
  border-radius: 22px;
  overflow: hidden;
  background: var(--bg-page, #fef9f0);
  border: 2px solid var(--border-card, #fff3e0);
  box-shadow: 0 8px 40px rgba(255, 107, 0, 0.12);
  display: none;
  flex-direction: column;
  transform-origin: bottom right;
  animation: krk-open 0.22s ease;
}
#krk-window.krk-open { display: flex; }

#krk-window.krk-minimized .krk-body,
#krk-window.krk-minimized .krk-footer {
  display: none !important;
}
#krk-window.krk-minimized {
  border-radius: 16px;
}

@keyframes krk-open {
  from { opacity: 0; transform: scale(0.92); }
  to   { opacity: 1; transform: scale(1); }
}

.krk-header {
  background: #1a0a00;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
  border-bottom: 2px solid rgba(255, 107, 0, 0.2);
}
#krk-window.krk-minimized .krk-header {
  border-bottom: none;
  cursor: pointer;
}

.krk-avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: linear-gradient(135deg, #ff6b00, #ff9500);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 15px;
  font-weight: 900;
  color: #ffffff;
  flex-shrink: 0;
  font-family: 'Rajdhani', 'Arial Black', sans-serif;
  letter-spacing: 0.05em;
}

.krk-header-text { flex: 1; }
.krk-header-text .krk-bot-name {
  font-size: 14px;
  font-weight: 700;
  color: #ffffff;
  margin: 0 0 2px 0;
  letter-spacing: -0.01em;
}
.krk-header-text .krk-status {
  font-size: 11px;
  color: #ff9500;
  display: flex;
  align-items: center;
  gap: 5px;
  margin: 0;
  font-weight: 600;
}
.krk-status-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #22c55e;
  flex-shrink: 0;
}

.krk-header-actions {
  display: flex;
  align-items: center;
  gap: 4px;
}

.krk-minimize-btn {
  background: none;
  border: none;
  cursor: pointer;
  color: rgba(255, 255, 255, 0.5);
  font-size: 18px;
  line-height: 1;
  padding: 4px 6px;
  transition: color 0.15s;
  display: flex;
  align-items: center;
  justify-content: center;
}
.krk-minimize-btn:hover { color: #ff9500; }

.krk-close-btn {
  background: none;
  border: none;
  cursor: pointer;
  color: rgba(255, 255, 255, 0.5);
  font-size: 18px;
  line-height: 1;
  padding: 4px;
  transition: color 0.15s;
}
.krk-close-btn:hover { color: #ff6b00; }


.krk-body {
  height: 390px;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: var(--bg-page, #fef9f0);
  scroll-behavior: smooth;
}
.krk-body::-webkit-scrollbar { width: 4px; }
.krk-body::-webkit-scrollbar-track { background: transparent; }
.krk-body::-webkit-scrollbar-thumb {
  background: var(--border-card-2, #fed7aa);
  border-radius: 4px;
}


.krk-msg {
  max-width: 86%;
  padding: 10px 14px;
  font-size: 13px;
  line-height: 1.55;
  border-radius: 14px;
  font-weight: 500;
}
.krk-msg.bot {
  background: var(--bg-card, #ffffff);
  color: var(--text-primary, #1a0a00);
  align-self: flex-start;
  border-radius: 4px 14px 14px 14px;
  border: 1.5px solid var(--border-card, #fff3e0);
  box-shadow: 0 2px 8px rgba(255, 107, 0, 0.06);
}
.krk-msg.user {
  background: linear-gradient(135deg, #ff6b00, #ff9500);
  color: #ffffff;
  align-self: flex-end;
  border-radius: 14px 4px 14px 14px;
  box-shadow: 0 4px 12px rgba(255, 107, 0, 0.35);
  font-weight: 600;
}


.krk-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: 2px;
  align-self: flex-start;
  max-width: 100%;
}
.krk-chip {
  background: var(--bg-card, #ffffff);
  border: 1.5px solid var(--border-card-2, #fed7aa);
  color: var(--accent, #ff6b00);
  padding: 7px 14px;
  border-radius: 999px;
  font-size: 12px;
  font-family: inherit;
  font-weight: 700;
  cursor: pointer;
  transition: background 0.15s, color 0.15s, border-color 0.15s, box-shadow 0.15s;
  white-space: nowrap;
}
.krk-chip:hover {
  background: var(--accent, #ff6b00);
  color: #ffffff;
  border-color: var(--accent, #ff6b00);
  box-shadow: 0 2px 8px rgba(255, 107, 0, 0.35);
}
.krk-chip:disabled {
  opacity: 0.4;
  cursor: default;
  background: var(--bg-card, #ffffff);
  color: var(--text-muted, #92400e);
  border-color: var(--border-card, #fff3e0);
  box-shadow: none;
}

/* ── More help chip ── */
.krk-chip--more {
  background: #dc2626 !important;
  color: #ffffff !important;
  border-color: #dc2626 !important;
  display: inline-flex !important;
  align-items: center !important;
  gap: 6px !important;
  font-weight: 800 !important;
  box-shadow: 0 3px 10px rgba(220, 38, 38, 0.4) !important;
}
.krk-chip--more:hover {
  background: #b91c1c !important;
  border-color: #b91c1c !important;
  color: #ffffff !important;
  box-shadow: 0 4px 14px rgba(185, 28, 28, 0.5) !important;
}
.krk-chip--more:disabled {
  opacity: 0.5 !important;
  background: #dc2626 !important;
  border-color: #dc2626 !important;
  color: #ffffff !important;
  box-shadow: none !important;
}
.krk-chip--more svg { width: 13px !important; height: 13px !important; flex-shrink: 0 !important; }

[data-theme="dark"] .krk-chip--more { background: #b91c1c !important; border-color: #b91c1c !important; color: #ffffff !important; }
[data-theme="dark"] .krk-chip--more:hover { background: #991b1b !important; border-color: #991b1b !important; }


.krk-chip--faq {
  background: #0891b2 !important;
  color: #ffffff !important;
  border-color: #0891b2 !important;
  display: inline-flex !important;
  align-items: center !important;
  gap: 6px !important;
  font-weight: 800 !important;
  box-shadow: 0 3px 10px rgba(8, 145, 178, 0.4) !important;
}
.krk-chip--faq:hover {
  background: #0e7490 !important;
  border-color: #0e7490 !important;
  color: #ffffff !important;
  box-shadow: 0 4px 14px rgba(14, 116, 144, 0.5) !important;
}
.krk-chip--faq:disabled {
  opacity: 0.5 !important;
  background: #0891b2 !important;
  border-color: #0891b2 !important;
  color: #ffffff !important;
  box-shadow: none !important;
}

.krk-faq-chips { flex-direction: column !important; align-items: stretch !important; }
.krk-chip--faq-q {
  background: var(--bg-card, #ffffff) !important;
  border: 1.5px solid #0891b2 !important;
  color: #0e7490 !important;
  border-radius: 12px !important;
  text-align: left !important;
  white-space: normal !important;
  font-weight: 600 !important;
  padding: 9px 14px !important;
  line-height: 1.4 !important;
}
.krk-chip--faq-q:hover {
  background: #ecfeff !important;
  color: #0e7490 !important;
  border-color: #0891b2 !important;
  box-shadow: 0 2px 8px rgba(8, 145, 178, 0.2) !important;
}
.krk-chip--faq-q:disabled {
  opacity: 0.4 !important;
  background: var(--bg-card, #ffffff) !important;
  color: #0e7490 !important;
  box-shadow: none !important;
}

[data-theme="dark"] .krk-chip--faq { background: #0e7490 !important; border-color: #0e7490 !important; }
[data-theme="dark"] .krk-chip--faq-q { background: rgba(8,145,178,0.08) !important; border-color: rgba(8,145,178,0.4) !important; color: #67e8f9 !important; }
[data-theme="dark"] .krk-chip--faq-q:hover { background: rgba(8,145,178,0.15) !important; }


.krk-typing {
  display: flex;
  gap: 5px;
  padding: 11px 14px;
  background: var(--bg-card, #ffffff);
  border: 1.5px solid var(--border-card, #fff3e0);
  border-radius: 4px 14px 14px 14px;
  align-self: flex-start;
  width: fit-content;
  box-shadow: 0 2px 8px rgba(255, 107, 0, 0.06);
}
.krk-typing span {
  width: 6px; height: 6px; border-radius: 50%;
  background: var(--accent, #ff6b00);
  animation: krk-blink 1.2s infinite; opacity: 0.4;
}
.krk-typing span:nth-child(2) { animation-delay: 0.2s; }
.krk-typing span:nth-child(3) { animation-delay: 0.4s; }

@keyframes krk-blink {
  0%, 80%, 100% { opacity: 0.2; }
  40%           { opacity: 1; }
}


.krk-footer {
  padding: 10px 14px;
  border-top: 2px solid var(--border-card, #fff3e0);
  background: var(--bg-card, #ffffff);
  display: flex;
  gap: 8px;
  align-items: center;
  flex-shrink: 0;
}
.krk-text-input {
  flex: 1;
  border: 2px solid var(--input-border, #fed7aa);
  border-radius: 999px;
  padding: 9px 16px;
  font-size: 13px; font-family: inherit; font-weight: 500;
  outline: none;
  background: var(--bg-page, #fef9f0);
  color: var(--text-primary, #1a0a00);
  transition: border-color 0.2s, box-shadow 0.2s;
}
.krk-text-input::placeholder { color: var(--text-label, #d97706); font-weight: 500; }
.krk-text-input:focus { border-color: var(--accent, #ff6b00); box-shadow: 0 0 0 4px rgba(255, 107, 0, 0.1); }

.krk-send-btn {
  width: 36px; height: 36px; border-radius: 50%;
  background: linear-gradient(135deg, #ff6b00, #ff9500);
  border: none; cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  box-shadow: 0 4px 12px rgba(255, 107, 0, 0.4);
  transition: opacity 0.2s, transform 0.2s;
}
.krk-send-btn:hover { opacity: 0.9; transform: scale(1.05); }
.krk-send-btn svg { width: 15px; height: 15px; }


.krk-ticket-form { display: flex; flex-direction: column; gap: 8px; margin-top: 4px; width: 100%; }
.krk-ticket-form input,
.krk-ticket-form textarea,
.krk-ticket-form select {
  border: 2px solid var(--input-border, #fed7aa);
  border-radius: 12px; padding: 9px 12px;
  font-size: 13px; font-family: inherit; font-weight: 500;
  background: var(--bg-card, #ffffff);
  color: var(--text-primary, #1a0a00);
  width: 100%; outline: none; box-sizing: border-box;
  transition: border-color 0.2s, box-shadow 0.2s;
}
.krk-ticket-form input::placeholder,
.krk-ticket-form textarea::placeholder { color: var(--text-label, #d97706); font-weight: 500; }
.krk-ticket-form input:focus,
.krk-ticket-form textarea:focus,
.krk-ticket-form select:focus { border-color: var(--accent, #ff6b00); box-shadow: 0 0 0 4px rgba(255, 107, 0, 0.1); }
.krk-ticket-form textarea { resize: none; height: 70px; line-height: 1.5; }

.krk-submit-btn {
  background: linear-gradient(135deg, #ff6b00, #ff9500);
  color: #ffffff; border: none; border-radius: 12px; padding: 10px;
  font-size: 13px; font-family: inherit; font-weight: 700;
  cursor: pointer; width: 100%; letter-spacing: 0.2px;
  box-shadow: 0 4px 12px rgba(255, 107, 0, 0.35);
  transition: opacity 0.2s, transform 0.2s;
}
.krk-submit-btn:hover { opacity: 0.9; transform: scale(0.99); }

.krk-submit-err {
  font-size: 12px; font-weight: 600; color: #dc2626;
  background: rgba(239, 68, 68, 0.08);
  border: 1px solid rgba(239, 68, 68, 0.2);
  border-radius: 8px; padding: 7px 10px; margin: 0;
}

.krk-success {
  background: var(--accent-bg, #fff3e0);
  border: 1.5px solid var(--border-card-2, #fed7aa);
  border-left: 3px solid var(--accent, #ff6b00);
  border-radius: 12px; padding: 12px 14px;
  font-size: 13px; color: var(--text-secondary, #78350f);
  line-height: 1.6; margin-top: 2px; font-weight: 500;
}
.krk-success strong { font-weight: 700; color: var(--accent, #ff6b00); }

.krk-badge {
  position: absolute; top: -4px; right: -4px;
  width: 18px; height: 18px; border-radius: 50%;
  background: #dc2626; color: #fff;
  font-size: 10px; font-weight: 700;
  display: flex; align-items: center; justify-content: center;
  border: 2px solid var(--bg-page, #fef9f0);
  box-shadow: 0 2px 6px rgba(220, 38, 38, 0.4);
}


[data-theme="dark"] #krk-window { background: var(--bg-page, #0a0f1e); border-color: rgba(255, 107, 0, 0.2); box-shadow: 0 8px 40px rgba(0, 0, 0, 0.4); }
[data-theme="dark"] .krk-header { background: #050810; border-bottom-color: rgba(255, 107, 0, 0.15); }
[data-theme="dark"] .krk-body { background: var(--bg-page, #0a0f1e); }
[data-theme="dark"] .krk-msg.bot { background: var(--bg-card, rgba(255,255,255,0.04)); color: var(--text-primary, #ffffff); border-color: var(--border-card, rgba(255,255,255,0.07)); }
[data-theme="dark"] .krk-chip { background: var(--bg-card, rgba(255,255,255,0.04)); border-color: rgba(255, 107, 0, 0.3); color: var(--accent, #ff7a20); }
[data-theme="dark"] .krk-chip:disabled { background: transparent; color: rgba(255,255,255,0.25); border-color: rgba(255,255,255,0.08); }
[data-theme="dark"] .krk-typing { background: var(--bg-card, rgba(255,255,255,0.04)); border-color: var(--border-card, rgba(255,255,255,0.07)); }
[data-theme="dark"] .krk-footer { background: var(--bg-card, rgba(255,255,255,0.04)); border-top-color: rgba(255,255,255,0.07); }
[data-theme="dark"] .krk-text-input { background: rgba(255,255,255,0.06); border-color: rgba(255,255,255,0.12); color: #ffffff; }
[data-theme="dark"] .krk-text-input::placeholder { color: rgba(255,180,80,0.6); }
[data-theme="dark"] .krk-ticket-form input,
[data-theme="dark"] .krk-ticket-form textarea,
[data-theme="dark"] .krk-ticket-form select { background: rgba(255,255,255,0.06); border-color: rgba(255,255,255,0.12); color: #ffffff; }
[data-theme="dark"] .krk-ticket-form input::placeholder,
[data-theme="dark"] .krk-ticket-form textarea::placeholder { color: rgba(255,180,80,0.6); }
[data-theme="dark"] .krk-success { background: rgba(255, 107, 0, 0.1); border-color: rgba(255, 107, 0, 0.3); color: rgba(255,255,255,0.75); }
[data-theme="dark"] .krk-badge { border-color: var(--bg-page, #0a0f1e); }
[data-theme="dark"] #krk-popup { background: #1a0a00; border-color: rgba(255,107,0,0.2); }
[data-theme="dark"] #krk-popup::after { background: #1a0a00; border-color: rgba(255,107,0,0.2); }
[data-theme="dark"] #krk-popup .krk-popup-text { color: #ffffff; }

@media (max-width: 420px) {
  #krk-window { width: calc(100vw - 32px); border-radius: 18px; }
  #krk-bubble { bottom: 16px; right: 16px; }
}